Shipping is a crucial aspect of e-commerce businesses and greatly affects customer experience and conversion rates.
We’ve had the privilege of working with hundreds of Shopify store owners over the years. One of the issues we help clients deal with the most is organizing shipping and fulfillment — which is why we’re happy these apps are around.
These apps have consistently proven themselves to be reliable and effective in improving shipping processes and customer satisfaction.
Our Top Picks for Shopify Shipping Apps
ShipStation is a well-known name when it comes to Shopify apps. And the company has existed as a successful SaaS product for many years beyond the scope of Shopify.
We’d call ShipStation the go-to for most Shopify store owners. It’s not perfect but it does enough things right to deserve a spot on this list.
The interface is intuitive, and their customer support is responsive and helpful when needed.
Additionally, ShipStation’s automation features are a significant time-saver, auto-filling shipping dimensions and weights, and recognizing customer billing accounts to prevent errors.
Overall, we found ShipStation to be a reliable, user-friendly tool that simplifies the shipping process and saves us both time and money. However, there are some areas where we believe it could improve.
We’ve been loving DingDoong Delivery & Pickup app and it’s a game changer for anyone wanting to streamline shipping operations on Shopify.
You can customize everything from delivery cut-offs to specific delivery dates, making it super convenient for you and your customers.
Sure, there’s a bit of a learning curve, especially if you’re not familiar with APIs, but the support staff and developers are there to guide you every step of the way.
They’re proactive in fixing issues and ensuring you’re comfortable using the app to its full potential.
Long story short, DingDoong is a must-have app for a Shopify store that relies on giving customers control over when their goods will be delivered or picked up. With extensive customization options and top-notch customer service, you’ll find it an invaluable addition to your Shopify arsenal.
Don’t take our word for it, try it out for yourself and see the difference! The app is free for up to 20 orders per month.
3. Outvio (Shipping, Tracking & Returns)
We’ve had the pleasure of working with Outvio for a while now, and we’re confident that their platform has the potential to revolutionize the way you handle order management, shipping, and customer satisfaction.
By the way, you’ll find this on the app store listed as Shipping, Tracking & Returns.
The onboarding process is a breeze, thanks to Outvio’s user-friendly interface. You don’t need to be a tech whiz to navigate the app and take advantage of its features, including real-time tracking, customizable shipping options, and multiple sales channel integration. And let’s not forget about the branding capabilities and SMS notifications that can take your customer experience to the next level!
While there are a few limitations with the trial and pricing, Outvio’s exceptional customer support team more than makes up for it. They’re prompt, professional, and always ready to help you out.
Overall, Outvio is a reliable and feature-rich fulfillment solution that’s suitable for businesses of all sizes. So if you’re tired of handling your orders manually or dealing with clunky software, give Outvio a try. You won’t regret it!
This gem of an app integrates effortlessly with platforms like Shopify, eBay, Amazon, and Etsy, making order management and shipping fulfillment a walk in the park.
The app offers a ton of features that we love, such as custom packing slips, automatic rebates, and an easy returns process.
The integration with label printers like Zebra and Brother is also a huge plus, saving you time and streamlining the printing process.
Plus, you can even use the app on your phone or laptop – perfect for those on the go.
Sure, there have been some minor issues reported, such as unexpected charges and limited support for lower-tier plans.
But with the ability to split orders, format labels with various printers, and track inventory, ShippingEasy offers a wealth of options and tools that can make your life easier and more organized.
And let’s not forget about the value for money. With its tiered pricing and ease of integration, we frequently recommend this app and have used it ourselves profusely.
Over the years, we’ve come to appreciate Shippo’s competitive rates and excellent customer service. But it wasn’t always that way – this app has really come a long way.
At its core, Shippo has been a reliable app, and its simplicity makes it easy to use. We’ve found its customer service team to be highly responsive, and always ready to help. But when it comes to automating returns and shipping options, there’s still room for improvement.
In rare instances, we have experienced issues with missing features and incorrect labels, leading to a lot of headaches.
But where the app really shines is when it comes to third-party carrier integrations, like UPS, FedEx, and DHL. If you use these carriers, you’ll be putting your store in good hands.
As a whole, Shippo does its job well. But, like with any app, there’s always room for growth. We’ve seen a lot of improvements over the years come to this app, so we’re pretty comfortable using it and recommending it in many cases.
6. Intuitive Shipping
As a Shopify marketing agency that’s been working with clients for years, we know how crucial shipping costs and delivery options are in the e-commerce world.
And that’s why we’re so surprised that we haven’t learned about this app sooner – it’s been a game-changer for us and our clients.
We’ve found it to be a robust, flexible, and easy-to-use solution for all kinds of shipping scenarios, from simple to highly complex.
The customization options with Intuitive Shipping are truly impressive. Whether you need to charge flat, table-based, or dimensional live rates, this app has got you covered.
We’ve seen it handle even the most niche and complex shipping requirements with ease.
Plus, the activity feature is a real bonus – it lets you see what’s been added to the shopping cart and the shipping prices presented, making it easy to fine-tune your rates.
Of course, there’s a bit of a learning curve with any powerful tool like this, but Intuitive Shipping’s support team is phenomenal. They’re not only responsive and communicative but also go above and beyond to ensure you get the most out of the app.
From onboarding sessions to white glove service via video calls, they’re always there to help you navigate any challenges so big kudos to them.
We could not recommend this app more as a general-purpose shipping solution for your Shopify store.
This is one of the best-rated apps on the app store. And after using it, we can definitely agree that it’s very good. But, not perfect.
With Shipeasy’s rate blending and custom rules, we’ve been able to set different rates for bulky and regular items, and even apply free shipping thresholds to specific products. Talk about customization!
And let’s not forget about the amazing customer support team at Shipeasy.
They’re quick to respond, happy to jump on a Zoom call, and will walk you through every step of the setup process.
We’re talking about a team that genuinely cares about your success and we’re happy to praise them in that regard.
Sure, there have been a few rare instances of delays in delivery times or issues with package tracking, but overall, the service we’ve received from Shipeasy has been well worth it.
So, if you’re looking for a shipping solution that offers competitive rates, reliable service, and unmatched customer support, look no further than Shipeasy. Don’t just take our word for it; Shipeasy has a pretty solid free plan and they provide great support even to non-paying users.
Essential Features of Shipping Apps — How To Pick The Right One
Now that we’ve given you a lot of options for shipping apps, you might be wondering how to pick the right one for your business. Here are some essential features to look for when evaluating shipping apps:
A good shipping app should integrate smoothly with your Shopify store and allow you to easily manage orders. This includes creating labels, printing packing slips, and updating order statuses.
Real-time tracking is a must-have feature for any shipping app. It allows both you and your customers to track the shipment in real-time and get updates on its status.
Shipping costs can quickly add up and eat into your profits. Look for a shipping app that offers discounted rates from popular carriers like USPS, FedEx, and UPS.
Shipping rate specifications
When choosing a shipping app, it’s important to consider the shipping rate specifications. Some apps offer flat rates, while others allow you to set specific rates based on weight, distance, or other factors.
Conclusion — The Best Shipping App For Your Shopify Store
Now that you know the essential features to look for in a shipping app, it’s time to make a decision on which app to use for your Shopify store. Each of the apps we’ve discussed has its own unique strengths and weaknesses.
If you’re looking for a reliable and easy-to-use shipping app that offers competitive rates, consider ShippingEasy or Shippo. For more advanced customization and flexibility, Intuitive Shipping may be the best choice for you. And if you want great customer support and the ability to set different rates for bulky and regular items, Shipeasy is a solid option.
Ultimately, the best shipping app for your Shopify store depends on your specific needs and preferences. Take some time, don’t be afraid to go through some free trials, and if you get stuck feel free to reach out to us for help.
Check out more of our app recommendations in our blog. When it comes to Shopify marketing, we’ve done it all – from affiliate relationship management to chat bot implementation – and we’re very opinionated.