by Jack Paxton | Customer Acquisition |
TL;DRThe right time to hire an eCommerce marketing agency is when you've validated product-market fit, are doing at least $500K–$1M in annual revenue, and have hit a growth ceiling you can't overcome with internal bandwidth or expertise. Hiring too early...
by Jack Paxton | Customer Acquisition |
TL;DRScaling a Shopify store from $500K to $1M requires systematically improving the unit economics and retention systems already working — not reinventing the brand. The biggest lever is almost always increasing AOV and repeat purchase rate before doubling ad spend,...
by Jack Paxton | eCommerce |
TL;DRMost profitable eCommerce brands allocate 10–20% of revenue to marketing, with the mix shifting heavily toward paid social and search (60–70% of budget) early in growth and toward retention channels (email, SMS, loyalty) as the brand matures. The right allocation...
by Jack Paxton | Customer Acquisition, eCommerce |
TL;DRSMS marketing drives 10–15% of total revenue for top-performing DTC brands with click rates 5–10× higher than email and open rates above 95%. The key differentiator isn't the channel itself — it's list quality and send strategy. Brands that treat SMS as...
by Jack Paxton | eCommerce, Facebook Ads, Google Ads, Optimization, Tools, Tracking |
TL;DRProfitable DTC scaling requires understanding five core unit economics metrics: CAC, LTV, gross margin, contribution margin, and payback period. The critical ratio is LTV:CAC — anything below 3:1 on a 12-month basis signals a broken acquisition or retention...
