When you’re running an e-commerce business, particularly on Shopify, it’s vital to collect and showcase customer feedback.
Shopify gives you all the tools you need to put your customer reviews front and center. All you’ve got to do is pick the right app for you and start collecting those reviews.
And here’s why…
Customers trust online reviews almost as much as personal recommendations, so having positive reviews helps generate more sales. And with this comprehensive guide to the top 10 Shopify review apps and data management with Hevo, you’ll be well on your way to leveraging those valuable opinions!
Showcasing Customer Opinions: Top 7 Shopify Review Apps
1. Loox Product Reviews & Photos
Loox is a pretty cool social proof solution designed to help e-commerce businesses build and scale a trusted brand.
It allows merchants to collect photo and video reviews from customers and showcases them on your store in attractive widgets.
With powerful features, seamless integration, and customization options, Loox is an excellent choice for increasing sales and customer trust.
Key Features:
- Automatic review request emails and discounts for photo and video submissions.
- Beautifully designed review widgets, including Grid, List, Carousel, Popup, and Sidebar.
- Integration with Google Shopping, Klaviyo, Omnisend, and Loyalty Apps.
- Customizable design to perfectly match your brand’s look.
- Multilingual support for a diverse range of customers.
Pros:
- Comprehensive and user-friendly review collection and management system.
- Increases sales and enhances customer trust through the powerful visuals of photo and video reviews.
- Reward system for customers who refer friends.
- Integrations with popular marketing and loyalty apps.
- Offers multiple pricing options to suit various budgets and business sizes.
Cons:
- Additional (in our opinion sneaky) charges may apply for certain features or higher usage.
- May require customization and setup time to adapt to your store’s theme and style.
Pricing:
Loox offers a 14-day free trial and three pricing plans to cater to different business sizes and requirements.
The Beginner plan costs $9.99/month, while the Growth plan is priced at $34.99/month, and the Unlimited plan is available for $299.99/month.
Additional charges may apply for Loox Referrals, review request email overages, or other features.
2. Stamped Product Reviews & UGC
Stamped Product Reviews & UGC is a versatile Shopify app to help you collect and display customer reviews and user-generated content, including photos, videos, and questions & answers.
This valuable social proof can boost your website’s conversion rates, SEO performance, and overall customer satisfaction.
Key Features:
- Collect and import product reviews, NPS, Q&A, Google Reviews, and Shoppable Instagram.
- Improve Google Shopping & SEO with Search Rich Snippets.
- Site widgets, banners, templates, and emails to increase review conversions.
- Google integration to rank higher on Google Seller & Product Ratings.
- Customizable on-site display widgets to fit your brand.
- Moderate and comment on reviews.
Pros:
- Comprehensive integration with popular e-commerce platforms and services.
- Offers a free plan with basic features, perfect for small businesses.
- Well-designed and mobile-responsive display widgets.
- Wide range of features, including photo and video reviews, Instagram Shoppable Gallery, and more.
- Extensive customization options to match your brand.
Cons:
- A few users reported issues with the app’s backend and customer support.
- Some important features require a paid plan that feels like they should have been on the Lite plan.
Pricing:
Stamped offers a 7-day free trial, as well as a Lite (Free) plan for 50 orders/month. Paid plans include Basic ($23/month), Premium ($59/month), and Business ($149/month), with additional features and higher order limits.
Get Stamped Product Reviews & UGC on Shopify
3. Judge.me Product Reviews
Judge.me is an advanced product review app designed to boost your store’s trustworthiness and enhance SEO. With a fast-loading and fully customizable review system available in 37 languages, Judge.me allows you to showcase product reviews and UGC on store widgets, share them on social media, and optimize search engine rankings.
Key Features:
- Unlimited email review requests with photo and video, and in-email review forms.
- Display star ratings, store and product reviews, trust badges, and review carousels.
- Share reviews on social media platforms and add stars to Google for SEO purposes.
- Synchronize and group product reviews across different products and stores for efficiency.
- Enable Q&A, coupon codes, and email marketing integrations for user engagement.
Pros:
- Offers a Forever Free plan with essential features, making it accessible to small businesses.
- Availability in 37 languages can cater to stores with diverse audiences.
- Reputation for efficient and responsive customer service, including basic design tweaks.
- Integration with other popular apps such as Smile.io, AfterShip, and Klaviyo.
Cons:
- Design and visual customization it pretty sparse.
- The app counts reviews from Whatsapp as “unverified”, which isn’t ideal if Whatsapp is a significant channel for you.
Pricing:
Judge.me offers a Forever Free version with essential product review features, as well as an upgraded Awesome plan for $15/month, which unlocks features like site reviews, Q&A, custom forms, and more. All charges are billed in USD, and recurring and usage-based charges are billed every 30 days.
4. Okendo
We love Okendo. If given a chance, this is the app we would use with every Shopify store.
That said, we recognize it’s not the perfect solution for every store owner.
Okendo is a customer marketing platform that helps brands grow faster and more efficiently by building stronger customer relationships.
This app enables e-commerce businesses to showcase authentic customer ratings, reviews, visual user-generated content (UGC), Q&A, and net promoter scores (NPS) on their websites.
With Okendo, brands can gain actionable insights into customer preferences and behaviors, drive customer advocacy, and deliver a more personalized shopping experience.
Key Features:
- Wide range of beautiful, blazing-fast onsite review and UGC display widgets.
- In-moment micro-surveys for NPS, attribution insights, and preference data.
- Rewards engine for incentivizing collection of reviews, UGC, and data sharing.
- Integrations with popular platforms like Klaviyo, Gorgias, Attentive, and LoyaltyLion.
- 24/7 customer support from a dedicated team of customer marketing experts.
Pros:
- Easy customization and seamless integration with Shopify themes.
- Allows for multi-language support (English, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Polish, Russian, Spanish, Swedish, Thai, and Vietnamese).
- Encourages collection of reviews and UGC with its rewards engine.
- Excellent customer support addressing any issues or concerns.
Cons:
- Pricing might be steep for businesses with a higher number of orders per month.
Pricing:
Okendo offers a 14-day free trial, with plans starting at $19/month or $204/year (save 11%). The higher-tiered plans (Growth, Power, and Advanced) cater to businesses with more orders per month and offer additional features at $119/month, $299/month, and $499/month, respectively.
Fera Product Reviews App
Fera Product Reviews App is a user-friendly and customizable app designed to help Shopify store owners manage and grow their customer reviews, photo reviews, and video reviews.
It seamlessly integrates with various platforms like Google, Facebook, and Etsy to import and sync reviews, making it a convenient choice for many store owners.
Key Features:
- Import and sync reviews from Amazon, Etsy, Facebook, and Google.
- Customize review widget styles to match your website’s design.
- Display product reviews and ratings in Google Search and Google Shopping results.
- Send automatic post-purchase review request emails to collect photo and video reviews.
- Reward customer reviews with discounts, points, and cash-back incentives.
Pros:
- Easy to use and intuitive interface.
- Excellent customer support with quick response times.
- Integration with popular platforms like Google and Facebook.
- Customizable review widgets to match the store’s branding.
- Multi-language support for a wider audience reach.
Cons:
- UX for review prompting outreach to form submission could be improved.
Pricing:
Fera offers a 14-day free trial and a free plan that includes unlimited review imports and basic features.
Additionally, it offers various pricing plans to cater to different business sizes, including the Startup plan at $9/month, the Small plan at $29/month, and the Medium plan at $99/month, with increased order review requests, storage, and customization options.
Get Fera Product Reviews App on Shopify
6. Ryviu
Ryviu is a product review and Q&A app that helps e-commerce businesses generate social proof, increase trust, and boost sales.
This user-friendly app allows store owners to import, customize, and optimize reviews from multiple sources like Aliexpress, Amazon, and Etsy.
It also supports Google Rich Snippets and SEO to drive more traffic to your store.
Key Features:
- Import reviews with photos from multiple sources, including Aliexpress, Amazon, Etsy, and CSV.
- Display customer reviews with multiple themes and customization options.
- Send emails to collect reviews after customers purchase products.
- Add a Q&A widget to help customers ask questions about products.
- Boost SEO and increase trust and sales with Google Rich Snippets integration.
Pros:
- Easy-to-use interface and seamless integration with various e-commerce platforms.
- Import reviews from multiple sources, providing diverse and authentic feedback.
- Dedicated support through live chat for quick assistance.
Cons:
- The free plan is honestly lackluster; upgrading to a paid plan might be necessary for more extensive features and review importing limits.
Pricing:
Ryviu offers several pricing plans to suit different business needs and there’s no way to really summarize these quickly so here they are in full:
- Free plan: Import up to 20 reviews for every 50 products, with a product review widget and Google Rich Snippets & SEO.
- Basic plan: $6.99/month or $62.90/year with additional features, such as importing 200 reviews for each 400 products and a Q&A widget.
- Advance plan: $9.99/month or $89.90/year with further features like importing 500 reviews for every 1000 products and unlimited review request emails.
- Unlimited plan: $19.99/month or $179.90/year for an all-inclusive package that allows importing unlimited reviews, bulk import from Oberlo, and merging reviews from multiple sources into one product.
Get Ryviu on Shopify App Store
LAI Ali Reviews
LAI Ali Reviews is an essential review app for your Shopify store if you rely on reviews from marketplaces like Ali Express.
It collects, displays, and amplifies reviews from multiple platforms (e.g. AliExpress, Amazon, DSers, CJdropshipping) to increase sales while providing customizable widgets to enhance the look of the store.
Key Features:
- Import product reviews from multiple sources such as AliExpress, Amazon, DSers, CJdropshipping or custom CSV.
- Supports both video and photo reviews.
- Sends automatic emails to collect legitimate reviews and encourage repeat purchases.
- Showcases reviews across your store through various display options.
Pros:
- Seamless integration with Shopify and other review sources.
- Convenient and flexible with a wide range of customization options.
- Excellent customer support provided by the Smartify Apps team.
Cons:
- Top-tier subscription pricing is a bit expensive – but honestly if you need it, you’ll probably be able to afford it.
Pricing:
LAI Ali Reviews offers a free plan that includes basic features such as import from AliExpress and unlimited reviews migration from CSV.
Paid plans include Essential ($4.95/month or $49.50/year), Growth ($11.95/month or $119.50/year), and Expert ($19.95/month or $199.50/year), each with additional features to suit the needs of various businesses sizes.
Get LAI Ali Reviews on the Shopify App Store
Criteria To Consider When Choosing a Shopify Review App
When it comes to picking the best review app for your Shopify store, consider the following criteria:
- Ease of use — it’s impossible to really deduce this from just reading about an app so dive into a free trial if it’s available (and most good apps offer one these days).
- Photo and video review features — these types of reviews have a higher impact on customer decisions, so it’s essential to choose an app that supports them.
- Integration with other apps and platforms — ensure the review app can easily integrate with your existing e-commerce setup, as well as popular platforms like Google, Facebook, and other review sources.
- Aesthetic appeal and design freedom — choose an app that offers customizable widget designs to match your store’s branding and maintain a consistent look throughout your website.
- Pricing plans — consider your budget and the features you require when selecting a review app. Look for apps with flexible pricing plans that cater to different business sizes and needs.
- Customer support quality — an app with excellent customer support can save you time and frustration. Look for apps with responsive and knowledgeable support teams that can quickly assist you with any issues that arise.
Final Thoughts
With countless Shopify review apps available, choosing the right one may seem overwhelming.
But by focusing on the products highlighted in this article and considering the criteria mentioned earlier, you’ll be well-equipped to make an informed decision.
So go ahead and choose the best Shopify review app and start generating valuable customer feedback to propel your burgeoning e-commerce business to new heights!
If you’re building out your store’s stack, check out our lists of Shopify inventory management and live chat apps for our recommendations.
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