Ecommerce Customer Retention: The 90-Day Guide
Ecommerce customer retention rebuilt around the 90-day second-order window: real DTC benchmarks by vertical, the flows that pay, and the one metric to grade on.
Ecommerce customer retention rebuilt around the 90-day second-order window: real DTC benchmarks by vertical, the flows that pay, and the one metric to grade on.
12 DTC SMS marketing examples with copy you can steal, plus 2026 benchmarks (CTR, RPR) and TCPA compliance tips for ecommerce brands.
Real pooled benchmarks from DTC stores: median 1.17% conversion rate (n=19, 17M sessions), Meta ROAS 2.70, Google ROAS 4.07. Anonymized, methodology disclosed.