by Jack Paxton | Customer Acquisition |
TL;DRAbandoned cart emails recover 5–15% of lost carts on average, but top-performing eCommerce brands recover 20–25% by combining a 3-part email sequence with SMS and retargeting ads. The first email — sent within 1 hour — captures the majority of recoveries; waiting...
by Jack Paxton | Customer Acquisition, eCommerce, Shopify |
TL;DRShopify Plus makes sense at $1M+ in annual revenue when you're hitting the walls of standard Shopify — specifically around checkout customization, automation workflows, wholesale/B2B needs, or multi-store management. At $2,300/month minimum, the upgrade pays...
by Jack Paxton | Email Marketing |
TL;DRThe best Klaviyo agencies for eCommerce in 2026 specialize in DTC brands and combine platform expertise with email strategy — not just template builders. Top performers drive 30–50% of store revenue through email and SMS by building segmentation systems,...
by Jack Paxton | Customer Acquisition |
TL;DRThe right time to hire an eCommerce marketing agency is when you've validated product-market fit, are doing at least $500K–$1M in annual revenue, and have hit a growth ceiling you can't overcome with internal bandwidth or expertise. Hiring too early...
by Jack Paxton | Customer Acquisition |
TL;DRScaling a Shopify store from $500K to $1M requires systematically improving the unit economics and retention systems already working — not reinventing the brand. The biggest lever is almost always increasing AOV and repeat purchase rate before doubling ad spend,...
by Jack Paxton | Customer Acquisition, eCommerce |
TL;DRSMS marketing drives 10–15% of total revenue for top-performing DTC brands with click rates 5–10× higher than email and open rates above 95%. The key differentiator isn't the channel itself — it's list quality and send strategy. Brands that treat SMS as...
