The Klaviyo Agency Brands Hire When Flows Have Stopped Growing

A Klaviyo agency manages the flows, segmentation, campaigns, and SMS programs that own your customer relationship post-first-visit. At Top Growth Marketing we handle full Klaviyo setup or audit, automation flows (welcome, cart, browse, post-purchase, win-back, VIP), Klaviyo AI predictive segments, deliverability, broadcast calendar, and SMS — driving 20–35% of total revenue from email + SMS.

Our fees range from $2,000 to $10,000 per month depending on list size, send volume, flow complexity, and SMS scope. We work with DTC brands doing $100K–$25M in annual revenue with active Klaviyo accounts. Pricing is transparent, month-to-month, and includes strategy, flow builds, AI-assisted copy + design, segmentation, deliverability, and attribution — no surprise add-ons.

Most brands see a 10–20% lift in email + SMS revenue within the first 30 days from fixing core flows alone (welcome, cart, browse, post-purchase). Full ramp to 20–35% of total revenue typically takes 90–150 days as we layer Klaviyo AI predictive segments, add SMS, and launch advanced flows.

No. Engagements are month-to-month with a 30-day notice period and a first-month money-back guarantee. Our retention is built on revenue growth, not lock-in.

We specialize exclusively in DTC and eCommerce: apparel, beauty, food & beverage, health/supplements, home goods, jewelry, pet, and lifestyle. Since 2011 we've scaled 200+ brands including Fresh Patch, Home Chef, Atlas Coffee Club, MyIntent, and Waiakea across Klaviyo, email, SMS, and paid channels.

We use AI across the full Klaviyo workflow: (1) Klaviyo AI predictive segments (CLV, churn, next-purchase) for flow targeting, (2) AI subject-line generation and A/B testing, (3) AI-assisted copy iteration and personalization, (4) send-time optimization, and (5) AI-accelerated segment discovery and content blocks. AI speeds execution; human strategy and creative judgment still drive the work.

We set up full domain authentication (SPF, DKIM, DMARC), warm sending domains and IPs, monitor sender reputation via Google Postmaster Tools, run inbox-placement tests, manage bounce + complaint thresholds, and implement engagement-based sunset policies to protect long-term list health.

Yes. Klaviyo SMS is part of every engagement where it earns its place. Subscriber profiles stay unified with email, so a customer is not hit twice with the same message on both channels. We build SMS into welcome, cart, checkout, back-in-stock and browse-abandon flows, and we run compliance-first list growth: explicit consent capture, quiet hours, and clean opt-out handling. For brands with no SMS programme yet, we start with a single flow and prove the revenue before expanding.

They will never match exactly, and that is expected. Klaviyo attributes a conversion when someone opened or clicked an email or SMS inside the attribution window, which defaults to five days for email and one day for SMS. Shopify attributes to the last click that brought the visitor to the store. So a customer who opens your flow on Monday, comes back through a Google search on Wednesday and buys will be counted by Klaviyo and by Google. We reconcile the two weekly, agree one attribution window with you at the start, and report Klaviyo revenue as a share of total Shopify revenue so the number means the same thing every month.

Master Partner is Klaviyo's top agency tier, and the practical difference is depth rather than a badge. Any agency can list itself in the Klaviyo partner directory; the tier tells you how much of that agency's business is actually Klaviyo. Our team is certified across flows, segmentation, deliverability and SMS rather than treating Klaviyo as one channel among many, and we have a direct line to Klaviyo's partner team when something needs platform-side resolution. We have run Klaviyo for 200+ DTC brands since 2011.