Los Angeles Email Marketing Agency for Email, SMS and Omnichannel Automation
- ✓ Email and SMS run as one program in Klaviyo: flows, campaigns and text messaging
- ✓ LA-based Klaviyo Partner working with DTC brands since 2011
- ✓ Omnichannel automation: email, SMS and paid audiences built from the same customer data
- ✓ Deliverability first: authentication, domain warmup, suppression and list hygiene
- ✓ Transparent revenue-per-recipient and LTV reporting
What We Do
Email and SMS Marketing Services for Los Angeles Brands
SMS Marketing
Klaviyo SMS built alongside email: opt-in capture, consent language written around TCPA and carrier rules, welcome and cart texts, and campaign sends paced so SMS adds revenue without spiking opt-outs.
Omnichannel Automation
Flows that branch by channel: email first, a text if the email goes unopened, and Klaviyo segments synced to Meta and Google so the same customer is not chased three ways at once.
Deliverability Engineering
SPF, DKIM and DMARC alignment, sending-domain warmup, engagement-based suppression and sunset policies, so campaigns reach the inbox before anyone worries about subject lines.
Automation Flows
Welcome, abandoned cart, browse abandonment, post-purchase, replenishment, win-back and VIP flows, built once and then tested against revenue per recipient instead of being left untouched after launch.
Segmentation & Audiences
RFM segments and predictive CLV and churn cohorts from Klaviyo, plus suppression rules that keep lapsed subscribers from dragging down inbox placement as the list grows.
Attribution & LTV Reporting
Klaviyo revenue attribution reconciled against Shopify, LTV cohort tracking, and revenue-per-recipient benchmarks reviewed with you on a scheduled call.
Top Growth Marketing is a Los Angeles email marketing agency and Klaviyo Partner founded in 2011. We run email and SMS as one program: automation flows, campaigns, text messaging, segmentation and deliverability, with Klaviyo audiences synced to paid channels for omnichannel automation. For most DTC brands the target is email and SMS driving 20–35% of total revenue. Month-to-month with a first-month money-back guarantee. Pricing $2,000–$10,000/month for brands doing $100K–$25M in annual revenue.
QUICK ANSWERS
What Does an Email Marketing Agency in Los Angeles Do?
It runs the email and SMS programs that bring customers back after the first order: Klaviyo setup, automation flows, campaigns, text messaging, segmentation and deliverability. Top Growth Marketing is LA-based and works with brands across Southern California and nationwide.
Ours does. Email and SMS share the same customer list and consent data, so we build both in Klaviyo: one set of flows decides whether a message goes by email, text or both, and revenue is reported per channel.
Deliverability is whether your emails land in the inbox rather than spam. Since 2024, Gmail and Yahoo require bulk senders to authenticate with SPF, DKIM and DMARC, offer one-click unsubscribe and keep spam complaints low, so we fix authentication and list hygiene before scaling sends.
Trusted by 218+ eCommerce brands including:
Ready to Grow Email and SMS Revenue?
See why 218+ DTC brands trust Top Growth Marketing with their ad spend.
COMPARE OPTIONS
Los Angeles Email Agency vs In-House Retention Hire vs Freelancer
Most LA brands weigh three options for email and SMS: hire a retention marketer in-house, use a freelancer or generalist agency, or bring in a Klaviyo specialist like TGM. Here is an honest breakdown.
| Capability | Top Growth Marketing | In-House Media Buyer | Typical Agency |
|---|---|---|---|
| Monthly cost | $3K–$10K | $10K–$20K (salary + benefits + tools) | $5K–$15K |
| In-house creative production | ✅ Full team | ❌ Extra hire | ⚠️ Often outsourced |
| DTC/eCommerce specialization | ✅ 218+ brands, since 2011 | ⚠️ Depends on hire | ❌ Usually generalist |
| Cross-brand data & learnings | ✅ $783M+ rev generated | ❌ Single-brand view | ⚠️ Varies |
| Attribution stack (Triple Whale + Northbeam + MER) | ✅ Included | ⚠️ You pay + configure | ❌ Usually not included |
| Contract length | Month-to-month | Employment contract | 6–12 month LOCKED contracts |
| First month money-back guarantee | ✅ Yes | ❌ No | ❌ No |
| Transparent reporting dashboard | ✅ Real-time | ⚠️ You build it | ⚠️ Monthly PDFs |
| Time to launch | 7–14 days | 60–90 days (hiring + ramp) | 14–30 days |
| % Rev from email | 20–35% | Varies widely | 10–20% |
Sound Familiar?
Why LA Brands Plateau on Email and SMS
Email and SMS Run Separately
Texts and emails go out on different calendars from different people, so customers get the same offer twice and nobody can say which channel earned the sale.
Inbox Placement Nobody Checks
Open rates slide, authentication was set up years ago, and lapsed subscribers are still being mailed. Most of the revenue problems we inherit start here.
Reports That Hide the Real Number
Platform-attributed revenue with no reconciliation to Shopify, so email looks bigger than it is and nobody knows what to fix next.
Get Results
Results From Brands Running Retention and Paid With Us
Hydration / Beverage
Taste Salud
A multi-year retainer active since 2023, including flavour and SKU expansion support, with blended Meta + Google ROAS up 63% year over year while spend scaled.
+63% YoY ROAS
Beverage
Waiakea Water
Director of Marketing Sophia Lotter reports revenue growth of 280% over more than three years of working with TGM, while CPAs and CPMs came down.
280% Revenue Growth
Fashion / Lifestyle
By Samii Ryan
Founder Samii Ryan reports over 10x growth since the brand started working with Top Growth Marketing.
10x Growth, Per the Founder
Trusted Platform Partners
Ready to Grow Email and SMS Revenue?
See why 218+ DTC brands trust Top Growth Marketing with their ad spend.
How It Works
How We Rebuild Email and SMS for an LA Brand
1. Klaviyo, SMS and Deliverability Audit
Flows, segments, SMS consent, sending authentication and inbox placement reviewed, with the biggest revenue leaks ranked first.
2. Channel and Flow Blueprint
A map of which messages go by email, which by SMS and which by both, plus the segments and suppression rules behind them.
3. Build and Warm
Flows built and tested, new sending domains warmed gradually, and SMS launched to engaged subscribers first.
4. Scale and Report
Campaign cadence rises as engagement allows, with revenue per recipient and LTV reported by channel.
EXPERTISE & Featured In
Our Approach
Email, SMS and Paid, Run From One Customer Record
Omnichannel by Design
Klaviyo segments feed your Meta and Google audiences, so a customer who just bought is held out of acquisition ads and a lapsed buyer gets a win-back across channels.
Copy and Design In-House
Our copywriters and designers produce every email and text, mobile-first and on-brand, with AI-assisted testing of subject lines and offers.
Transparent Reporting
Live dashboard and weekly reports with real strategy - not vanity numbers. You'll always know exactly what your email list is doing and why we're making the decisions we make.
DTC Expertise Since 2011
We've run email and SMS for DTC brands since 2011. We know what works at every stage, from first sale to eight figures.
Chat With Jack Paxton
Founder and Growth Marketing Expert
Jack comes armed with over 12+ years of expertise, propelling eCommerce brands to new levels of profitability through every marketing strategy you've ever heard of – and some you haven't.
What Founders Say About Our Email, SMS and Paid Work
I was just sitting here thinking about how very impressive TGM is and how grateful I am that I found you. THANK YOU and your team for being incredible at your jobs, and for being such nice, great people.
See full video testimonials here.
It has truly been a gift to have worked with TGM.
1) truly an expert at digital marketing.
2) Understands and cares about our needs and goals.
3) Selfless in teaching and empowering us.
4) Genuinely pleasure to work with and be around.
We have been working with them for 2 years after seeing them speak at a Shopify conference. Top Growth Marketing has been such a game-changer for us.
So if you are looking for a great partner that delivers results, I highly suggest TGM.
See full video testimonials here.
The engagement yields impressive results. Top Growth Marketing executes effective paid ad campaigns that secure new customers cost-efficiently.
A dedicated team, they research opportunities to access additional audiences. Their professionalism leads to an ongoing partnership.
Ready to Grow Email and SMS Revenue?
Still have questions? Let's talk through your growth plan.
FAQ
Los Angeles Email and SMS Marketing FAQs
What does an email marketing agency in Los Angeles do?
An email marketing agency in Los Angeles builds and runs the email and SMS programs that bring customers back after the first order. At Top Growth Marketing we handle Klaviyo setup, automation flows (welcome, cart, browse, post-purchase, replenishment, win-back), campaigns, SMS, segmentation, deliverability and attribution reconciled against Shopify.
How much do your email marketing services cost?
Our fees range from $2,000 to $10,000 per month depending on list size, send volume, and scope. Pricing is transparent, month-to-month, and includes strategy, flow builds, copy + design, segmentation, deliverability, and attribution.
Do you run SMS marketing as well as email?
Yes. We build SMS in Klaviyo alongside email: consent-compliant opt-in capture, welcome and abandoned-cart texts, and campaign sends. Email and SMS share one set of flows, so customers are not sent the same message twice.
Do you require long-term contracts?
No. Engagements are month-to-month with a 30-day notice period and a first-month money-back guarantee. Our retention is built on email revenue growth, not lock-in.
Where in Los Angeles do you work with brands?
We are LA-based and work with brands across Los Angeles, Beverly Hills, West Hollywood, Santa Monica and the wider Southern California area, as well as nationwide. Work runs through shared dashboards and scheduled calls, so you do not need to be in LA to work with us.
Do you write the email copy and design the templates?
Yes. Our in-house copywriters and designers handle all copy, design, and template builds: on-brand, mobile-first, and optimized for Gmail Primary (not Promotions). Creative is included in the monthly fee.
How do you handle email deliverability and inbox placement?
We authenticate sending domains with SPF, DKIM and DMARC, warm new domains gradually, enforce engagement-based suppression and sunset lapsed subscribers. Gmail and Yahoo have required this of bulk senders since 2024, and most inbox problems we inherit come from sending too broadly for too long, so list hygiene is the first thing we fix.
What is omnichannel automation?
It means your email, SMS and ad audiences work from the same customer data. A cart abandoner gets an email, then a text if it goes unopened, and joins a retargeting audience; a new customer is removed from acquisition ads. We build this in Klaviyo with audience syncs to Meta and Google.
How quickly will I see email revenue growth?
Most brands see a 10–20% lift in email revenue within the first 30 days from fixing the core flows alone (welcome, cart, browse, post-purchase). Full ramp to 20–40% of total revenue typically takes 60–120 days as we deepen segmentation, add SMS, and launch advanced flows.
How is Top Growth Marketing different from other email agencies in LA?
Four things: (1) DTC specialization since 2011 with $336M+ in ad spend managed, (2) Klaviyo Partner with email and SMS built as one program, (3) deliverability fixed first, with transparent revenue-per-recipient and LTV reporting, and (4) month-to-month with a first-month money-back guarantee.
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We work on a month-to-month basis, no long-term contracts and first month money back guarantee. If we're not delivering results, you can walk away at any time – no penalties, no fine print. Most of our clients stay for years because the results speak for themselves.
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